Logo for Ripple Business Supports featuring a circular landscape with mountains, trees, rocks in a lake, a setting sun, and a flying airplane.

Stay visible. Stay responsive. Stay focused.

Ripple Business Supports is a local business support service based in Campbell River, serving small businesses across Vancouver Island.

We help owner-operators stay visible, responsive, and organized without needing to hire a full marketing team or manage another complicated software system. Ripple combines practical business support, smart tools, and human judgment to help small businesses keep up with the online tasks that often get pushed aside.

We are not a call centre, a large agency, or a faceless automation service. Ripple is built for local businesses that want reliable support from a real person who understands the pressures of running a business in a small community.

A woman standing outside a flower shop smiling with her arms crossed. Overlaid digital icons and notifications include a five-star review, a message saying thanks for reaching out, a follow-up reminder, and a graph indicating business growth, representing business or customer engagement data.

Based out of Campbell River. Serving Vancouver Island.

The Problem:

Reviews go unanswered. Customers forget to leave feedback. Social pages sit quiet. Follow-ups get missed. Messages pile up. You know these things matter, but they are easy to push aside when you are already serving customers, managing staff, and keeping the business moving.

How We Help:

Ripple helps by taking small but important tasks off your mind so you can stay focused on running your business.

We begin with a simple conversation about where things are getting missed, what kind of support would be useful, and how your business prefers to communicate. From there, we help set up a clear support rhythm that fits your needs.

You stay in control of your business voice and decisions. Ripple helps with the behind-the-scenes consistency: monitoring, drafting, organizing, and reminding. The result is a business that feels more responsive, more visible, and less scattered online.

A laptop and a smartphone displaying business reviews and messages on a desk with a notebook and a mug, overlooking a scenic waterway.

What We Do

Ripple helps small businesses manage the everyday online follow-up that supports trust, visibility, and customer connection.

This may include review monitoring, response drafts, gentle review request wording, customer follow-up support, monthly visibility insights, and light content assistance. We help make sure important online touchpoints are not missed, ignored, or left until they become overwhelming.

Our work is simple, practical, and steady. We help businesses respond with care, stay aware of their online presence, and keep their customer communication moving without adding more work to the owner’s plate.

How We Do It

We support the everyday follow-up tasks that are easy to miss when you are busy running the business, serving customers, managing staff, and keeping the day moving.

Ripple can help with:

Review monitoring
Response drafts
Gentle review request wording
Customer follow-up reminders
Monday business digests
Monthly visibility insights
Light content and online presence support
Simple systems to keep communication from slipping through the cracks

Simple Monthly Plan. Start Where You Are. Upgrade Anytime.

Drop

Starter
$97/month

For businesses that want a simple weekly check-in and light online support.

Includes:
Review monitoring
Monday digest
Open availability

One-Time Setup Fee: None

Ripple

Reputation Shield
$247/month

For businesses that want steady review support and help in responding.

Includes:
Daily review monitoring
Response drafts
Review nudges
Monday digest

One-Time Setup Fee: $147

Current‍ ‍

Reputation + Intelligence
$497/month

For businesses that want review support plus visibility insight.

Includes:
Daily review monitoring
Response drafts
Review nudges
Monthly visibility report
Social and follow-up support

One-Time Setup Fee: $297

Tide

Ripple Complete
$1,497/month

For businesses that want higher-touch support across reputation, follow-up, and visibility.

Includes:
Daily review monitoring
Response drafts
Review nudges
Monthly visibility report
Social and follow-up support
Priority support rhythm

One-Time Setup Fee: $497

*Some plans include a one-time setup fee because the first stage takes extra care. Ripple uses this time to learn your business, review your current online presence, understand your communication style, and set up the systems needed for smooth ongoing support. This helps make sure your review responses, follow-up wording, and visibility support feel personal, consistent, and aligned with your business from the beginning.

Let’s Work Together

If you're interested in working with us, complete the form with a few details about your project. We'll review your message and get back to you within 48 hours.